If you are not 100% satisfied with your purchase, you may return or exchange your pieces within 7 days.

You must contact our returns department within 7 days of the receipt of you item. Email us at info@ciaoknitwear.com or through the contact us page on the website.

Only full-priced items are eligible for return or exchange.

Sale items are final sale.

All items must be unworn, and in their original condition with tags attached. Your refund will be issued to the same card or method of payment used at the time of purchase. 

Returns are processed within 5 to 7 business days after arrival. 

Please note, international orders are not eligible for free returns. International buyers are responsible for return shipping fees. To initiate an international return please contact us at info@ciaoknitwear.com.